Fizoral Spotted a price we’ve got wrong? We fix it and date-stamp the change How we research

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Contact · Corrections · UK

Spotted a price we’ve got wrong?

Tell us and we will fix it and date-stamp the change. Vendors move prices without notice and some of it gets past our monthly check — a reader with the vendor’s page open is the fastest correction mechanism we have.

We reply within three working days Confirmed pricing errors fixed within two A person reads every message

Send us a message

Everything is optional except an email address to reply to and the message itself.

We use what you send us only to reply to you, and we keep it for 24 months. We will not add you to any mailing list from this form. See our privacy policy.

Or just email us

Pricing corrections
info@fizoral.com
General enquiries
info@fizoral.com
Data protection requests
info@fizoral.com
Postal address
available on request — email info@fizoral.com

What to expect

  • We reply within three working days to every genuine message, whether or not we agree with you.
  • Confirmed pricing errors are fixed within two working days of us verifying them, usually the same day.
  • Data protection requests are answered within one month, as UK GDPR requires. Most take a day.
  • We are a small team in the UK, so we do not answer at 3am and we do not use a chatbot to pretend otherwise.
Corrections route

How a correction actually works

We would rather be corrected by a reader than quietly wrong for a month.

  1. You tell us what looks wrong

    Give us the page, the figure, and ideally a link to the vendor’s own page showing the correct number. A screenshot works just as well.

  2. We check it against the source

    We re-read the vendor’s live UK pricing page ourselves. We do not take a correction on trust any more than we would take a price on trust — including one from the vendor.

  3. We fix it and date-stamp the change

    Confirmed errors are corrected within two working days, and the page carries a dated note saying what changed. We do not silently edit a number and let the page imply it was always right.

  4. We tell you what we did

    You get a reply either way — including when we have checked and think the original figure was correct, with our reasoning.

If you work for a vendor: factual corrections are genuinely welcome and get checked exactly like a reader’s. Requests to soften a conclusion, remove a competitor comparison or take down an unflattering figure will be declined — and if pressed, we will say on the page that the request was made. Our full position is on the How We Research page.